Place of work: Travelling worldwide
Responsibilities / tasks: You will travel with (or without) Madame and assist her to meet all of life’s varied demands. You are a source of reliable, top-notch service ensuring everything is perfect at all times.
The position involves:
Travel in advance to various homes to ensure the properties are in running order (household staff has the right uniforms and is clean and tidy), staff has performed their duties, maintenance has occurred and everything is in working order
Shopping lists for food & beverage as well as cleaning supplies are prepared and everything has been bought, follow-up during the stay to ensure the house is fully stocked and within the pre-established budget, arrange menus with the cooks as per Madame’s instructions, check exterior garden, potted plants and flower arrangements
Prepare and pack wardrobe, beauty supplies and office supplies; coordinate well in advance with the responsible party at the destination to ensure the arrival of the luggage
Wardrobe care and maintenance
Check all clothing closets to ensure the clothes are properly pressed, clean, dusted and if anything is wrong, correct it
Personal shopping on Madame’s behalf: supervise and coordinate with the responsible person of each residence in carrying out Madame’s instructions and follow-up on a weekly reporting basis
During Madame’s stay at a property supervise (together with the responsible person on-site) that the staff is performing her wishes; report back any anomalies
Travel with 2 dogs at Madame’s request
Follow Madame’s instruction for the care of her 2 dogs – supervise and ensure that the dogs are always attended to, that they are properly fed and that their medications are administrated correctly and on time
In the event of staying at a hotel, coordinate with the concierge that everything that is needed as per Madame’s request will be arranged
Help to organize social events, dinner parties, large gatherings and special occasions
Assist Madame with her personal diary – plan and coordinate activities and ensure appointments are confirmed
Take dictation and prepare the mail
Various administrative tasks: personal letters, thank you notes, shopping lists, update central directory with LA office, review expense budget
Requirements/qualifications:
Solid experience in a similar position – a multi-skilled individual fluent English and preferably either Spanish, Italian or French
High quality standards and a superb eye for details
Autonomous and self-sufficient, customer focused and dedicated – able to adapt to Madame’s needs
Hands-on approach – problem solver who can improvise if necessary
Pro-active, observant and able to respond quickly and positively to all manner of situations
competent and highly organized with exceptional foresight and a fairly high stress tolerance
excellent organisation skills – precise and orderly in filing, keeping and presenting information discreet, loyal, honest and trustworthy
Confidentiality and sense of privacy is paramount
A person with integrity, excellent communication and interpersonal skills – being able to command with respect and treat people as you want to be treated; and get the results needed
Immaculate presentation with impeccable telephone manners being able to adapt to different working environments and to deal with people of various nationalities and races
Additional information:
Travel with Madame when needed; homes are located in United States, the Bahamas, Italy, Switzerland as well as a yacht currently anchored in France
Flexibility regarding working hours / days off: 6 days / week
When travelling with Madame (when it is not possible to take a day off you will be compensated with time off at another date)
Vacation will be mutually agreed – 30 calendar days / year
Proper international medical insurance will be provided
First class travel arrangements and accommodation
Salary flexible according to experience & qualifications
