My name is Salvatore and I would like to introduce myself to you.
I am an experienced professional with an exceptional range of customer service and management skills gained in a number of prestigious and high profile organisations. I am also a highly organised and proactive individual keen to take on new challenges and roles.
I am immaculately presented, reflecting the status of my working environment, a lifestyle manager and multi skilled floor manager to coordinate services from all areas as well as from external providers.
I am able to combine the highest levels of practical skills with effective planning and organization, able to supervise, manage and instruct others in the provision of the required standards of service, providing customer care of the highest standards, nothing too difficult or too much trouble, putting peoples’ requirements and needs always first.
With my job experiences I have personally looked after high profile people
With my job experiences I have personally looked after high profile people, ranging from titled individuals, Fortune 500 CEO’ s, Hollywood celebrities to major music personalities from around the world and gained their trust through my strong sense of discretion and ultimate respect for their privacy.
I am pro-active, observant and able to respond quickly and positively to all manner of situations, competent and highly organized with exceptional foresight and a high stress tolerance and excellent organisation skills. Precise and orderly in filing, keeping and presenting information, discreet, loyal, honest and trustworthy, confidentiality and sense of privacy is paramount.
London Savoy Hotel
I have been employed as part of the opening team in re-launching the iconic London Savoy Hotel after its significant and much publicised refurbishment. This involved setting up the entire Butler team and Suites, writing all the standard and operational procedures, sourcing suppliers, staff, contractors, luxury goods and services, communicating with international management and liaising across all departments. Once open the role involved meeting and greeting VIP/celebrity guests, managing their arrival and check in and ensuring the smooth running of their stay by personalising the experience and tailoring services to their individual needs.
The position included provision of extensive butler services which were always discreet and personalised to individual guest requirements. Suites were prepared for guest arrivals which included overseeing the housekeeping services, florists, individual suite requests, IT equipment and requirements. During a guests stay arrangements were made for special dining and wines including ‘in room dining,’ special dietary requirements, travel and sightseeing, chauffeur services, pet arrangements, packing, unpacking and care of clothing including, pressing and small repairs, preparation of bathrooms and bespoke turndown services. The training of new and junior butlers was also undertaken as part of this role.
I have also been employed as Aura Manager, a member of the senior management and executive team, head of department and set- up team for ME London. The Aura Manager was instrumental in the preparation and opening of a new and iconic 5* London Hotel and creating the unique Aura department and team (Guest relation/service/experience). This involved recruiting and training the Aura Hosts and developing and establishing the required standards and operational procedures for all guest services and procedures for the entire hotel.
For a new employer I believe that I will be bringing all my skills and attributes which offer high standards leading to a successful outcome for all concerned.”
Clients: This is a small sample of the talent that we represent.
Please contact Butlerforyou for a free consultation.